Effective Date: January 16 2026

At ArtisanTote, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from artisantote.com.

1. Information We Collect

When you visit the site, we collect certain information to provide a better shopping experience:

• Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (processed securely through third parties), email address, and phone number.

• Device Information: We automatically collect information about your device, including your IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information

We use the information we collect to:

• Fulfill and ship orders placed through the site (including processing payments and providing invoices/order confirmations).

• Communicate with you regarding your order or inquiries.

• Screen our orders for potential risk or fraud.

• Provide you with information or advertising relating to our handcrafted products (only if you have opted in to our newsletter).

3. Sharing Your Information

We share your Personal Information with trusted third parties to help us operate our store:

• ShopBase: Our e-commerce platform that powers our online store.

• Payment Processors: We use providers like Stripe or PayPal. We do not store your credit card details on our servers.

• Shipping Carriers: We share your address with USPS or UPS to deliver your ArtisanTote from our Duncan studio to your home.

• Compliance with Law: We may share your information to comply with applicable laws and regulations or to respond to a lawful request.

4. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Your Rights

If you are a resident of certain states (such as California), you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at the email below.

6. Cookies

We use cookies to enhance your browsing experience, remember your cart items, and understand how our site is being used. You can choose to disable cookies through your browser settings, though it may affect some features of the site.

7. Security

The security of your personal information is important to us. We follow industry standards (SSL/HTTPS) to protect the personal information submitted to us during transmission and once we receive it.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

• Email: support@artisantote.com

• Mailing Address: 315 N A St, Duncan, OK 73533, United States.